Support Board
Date/Time: Fri, 03 Jan 2025 03:39:48 +0000
"Ticksize is not known"
View Count: 2639
| [2013-04-16 17:14:07] |
| BataviaTrader - Posts: 63 |
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During a trade this message pops up, "Ticksize is not known" etc (see printscreen), althought I haven't changed a thing in the Chart Setting > Advanced Settings 2 -window. (see second printscreen). Is there something I am doing wrong? http://s2.postimg.org/abwknjb6x/ticksize.png http://s11.postimg.org/nb8cm6mlf/ticksize2.png I also have hard time uploading image to this message. Date Time Of Last Edit: 2013-04-16 17:25:53
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| [2013-04-16 17:28:33] |
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So this was during a replay? You should never under any conditions have an error like that with a simulated order.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-16 18:04:29] |
| BataviaTrader - Posts: 63 |
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that is correct, it was during a replay session, I attach a complete view of my screen http://postimg.org/image/duepztibl/full/ |
| [2013-04-16 18:20:09] |
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Apparently you are running custom studies which is causing this problem. If those are from the User Contributed Studies list, then update Sierra Chart again with Help >> Download Prerelease. Those studies have been rebuilt. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-16 20:26:04] |
| BataviaTrader - Posts: 63 |
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The study is not from the User Contributed Study list, but custom build. |
| [2013-04-16 20:27:01] |
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Please rebuild the DLL for your studies using the latest Sierra Chart header file and I think you will now be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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