Support Board
Date/Time: Sat, 08 Feb 2025 03:13:43 +0000
Custom Studies Question
View Count: 773
| [2020-06-19 11:55:27] |
| User227335 - Posts: 5 |
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I did the upgrade and lost my custom studies. How can I get them back? Does it have anything to do with the system being 32 bit as opposed to 64? Everything was fine until I did the upgrade. Please assist. |
| [2020-06-19 12:34:02] |
| Ackin - Posts: 1865 |
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It would be good to write from which version to which version you upgraded. This makes it easier to identify where the problem is. "Custom studies" - do you mean your own studies for which you have the source code or do you mean usercontributed studies? If you mean usercontributed then here it is solved: Sierra Chart Engineering
We want you to install Sierra Chart again following the instructions here: Software Download: Fast Update And enable the Install Optional Components on the Installer window to get the updated DLL. You may need to remove the studies from the chart and add them again: How to Use an Advanced Custom Study or a Study Collection Latest SC version - doesn't like user contributed study | Post: 217184 For custom studies (for which you have the source code): The difference between 32bit and 64bit is in the compilation. And other changes in code notation Advanced Custom Study Errors How to Use an Advanced Custom Study or a Study Collection: Custom Study Not Listed or Not Displaying on Chart Custom Study Not Listed or Not Displaying on Chart How to Use an Advanced Custom Study or a Study Collection: Custom Study Not Listed or Not Displaying on Chart Study Exceptions in New Versions and Code Efficiency Notice: Study Exceptions in New Versions and Code Efficiency Date Time Of Last Edit: 2020-06-19 12:35:40
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| [2020-06-19 13:38:26] |
| User227335 - Posts: 5 |
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How do I know what version I upgraded from? I did the upgrade when prompted. I'm not sure if it was 2092 or what? Normally I do not upgrade because I always end up with issues. Is there a way to get them back or find out what version I can go back to?
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| [2020-06-19 19:04:16] |
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You might be able to use Help >> Install Previous Version and that will automatically take you back to the version you were running but that may not work if you updated from a version going back more than about two months ago. For help with the custom study issue, refer to: Resolving Custom Study File and Access Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-19 19:04:46
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