Support Board
Date/Time: Sat, 08 Feb 2025 04:48:21 +0000
What is happening with connections
View Count: 846
| [2020-06-19 00:55:39] |
| andrew miles - Posts: 21 |
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I loved to use sierra Charts but in recent months you have gone from not really wanting to support rithmic and say you offer no support. then you say you are fed up with CQG and so do not encourage its use with Sierra. You are basically removing the ability for most traders to trade using the feeds that are most common to the brokers. It would be nice if in plain English you could say what it is we can use that will provide stability. Which broker, which feed?
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| [2020-06-19 02:11:02] |
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The supported services are listed here: Supported Data and Trading Services CQG is supported but if you are just trading the CME Group of markets we are recommending the Sierra Chart Order Routing Service instead. But if you want to use CQG that is fine. As far as brokers go, that does not matter. Are you just trading on the CME Group of markets? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-19 02:11:25
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| [2020-06-19 06:33:32] |
| User240686 - Posts: 86 |
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yes. MES,ES, NQ,RTY If I were to use AMP then what would i use to connect |
| [2020-06-19 18:40:16] |
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Okay then you can use the Sierra Chart Order Routing service: Sierra Chart / Trading Technologies Futures Order Routing Service Or the supported CQG service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-20 03:00:05] |
| User240686 - Posts: 86 |
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and what can i use if i am trading a Topstep or Earn2Trade combine?
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| [2020-06-20 09:23:25] |
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The answer is very clear. We do not support those services. We no longer want an affiliation with them: Feedback Requested: Trading Evaluators (Top Step Trader etc.) We are working on alternative functionality to them. Gradually that is going to be available over the next 3-4 months. More details will follow over time. And we are very very excited about our new upcoming offering and we are quite sure users will as well. It will be an open and fair environment for the community. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-20 23:26:26
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| [2020-06-21 06:28:15] |
| User240686 - Posts: 86 |
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That seems to suggest you are working with Topstep again? It also says you are working on an alternative, whatever that is? I already have an account with AMP although it has been dormant for well over a year now. I can simply fund it from what you say and have access to Sierra charts and trade using TT feed. What depth of market does that offer as Rithmic would show the complete book
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| [2020-06-22 20:02:19] |
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can simply fund it from what you say and have access to Sierra charts and trade using TT feed. In this case you will want to use the Sierra Chart Order Routing Service and the Denali exchange data feed:Sierra Chart / Trading Technologies Futures Order Routing Service Denali Exchange Data Feed The TT data feed is not supported. We provide our own data feeds. The Denali exchange data feed provides 1400 levels of depth. That seems to suggest you are working with Topstep again? Technically this is true but please do not put reliance on this as you are not going to get any technical help from us for problems. And this will be removed at the end of the year.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-22 20:03:02
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| [2020-06-24 00:47:45] |
| User240686 - Posts: 86 |
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i am not sure if its possible then but is it possible to connect Sierra through rtrader pro right now? If so would it be possible for you to enable my account for a few days to test. If not thsts fully undertandable. thank you
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| [2020-06-24 01:48:25] |
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No this is not supported.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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