Support Board
Date/Time: Sat, 08 Feb 2025 05:57:02 +0000
Help Pls...
View Count: 718
| [2020-06-16 09:47:13] |
| trader007 - Posts: 2 |
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I am currently using CQG data. I want to add the cash index $INX and $NASX symbols. I recently subscribed to those symbols thru CQG. However, I now understand I can NOT connect that CQG Index data through Sierra, for whatever reason. How can I add that index data and tick and trin etc directly from Sierra? How much would adding that cost? Can you send me a link? I also have CTS t4 data. If i sign up for the index data through CTS t4, would that work with Sierra? AND... If i used the data from CTS, would i still be able to trade at the same time from their DOM? It seems like I would, I just tried it, but want to verify that I am not barking up the wrong tree again. Thanks for your help and for a great platform! St |
| [2020-06-17 02:35:53] |
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You can get the cash indices for 25 USD per month plus exchange fees. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Cash Indexes I also have CTS t4 data. If i sign up for the index data through CTS t4, would that work with Sierra? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-19 14:44:50] |
| trader007 - Posts: 2 |
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Hello, and thanks for your reply! May I please Pay for your time to help me solve this issue? I know you are busy, and I don't want to use your time without you being paid. I want to get the index data --$INX and $NASX. Plus the full CME bundle. I have been informed that my CQG data wont work for this, that my CTS T4 doesn't offer the index data. I tried to read the link you gave me above, and I'm not sure what my fees will be, what I will get, or what I should do. So please allow me to Pay you for your time, so I can sign up for the right service and I will know what the fee is. I understand I am paying for your help, and that the fees for the data will be additional. How do we arrange this? If you send me a link to pay for 15 minutes or 30 minutes of your time, that would great, and then we can set a time? Or what do you recommend? thanks! St |
| [2020-06-20 09:37:05] |
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We apologize for the delay, we will help you with this on Monday. You will need the Denali exchange data feed and the Sierra Chart exchange data feed. CME Group, NASDAQ indices and S&P indices. Did you require market depth data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-20 09:38:16
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| [2020-06-23 02:27:51] |
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We will activate the services for you. We are going to give you a price and if the price is okay, we will need you to add credit your account and we will then activate the services.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-23 02:29:49] |
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Please update your account details here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Make sure to include your phone number. Sierra Chart Support |
| [2020-06-26 11:28:58] |
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Let us know when you have completed post #6 and you want us to proceed to the next step for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-26 11:29:03
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