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Date/Time: Fri, 07 Feb 2025 18:22:49 +0000



Errors on the DEPTH of the DOM whatever the mode of replays for all CME, CBOT, EUREX

View Count: 728

[2020-06-07 20:29:04]
User210074 - Posts: 63
Hello,
In replay mode the DEPTH of the DOM is false.
I tested all the replay modes.
Same observation on all CME, EUREX, ...
I tested all the stable or PreRelaese versions.
I put screenshots on the release 2118 version
This version makes less error but the problem is still there.
Impossible to replay the dom.

Sorry I put several messages because we can only put a maximum of 3 PNG captures per message
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[2020-06-07 20:29:59]
User210074 - Posts: 63
other pictures
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[2020-06-07 20:31:32]
User210074 - Posts: 63
other pictures
image7.PNG / V - Attached On 2020-06-07 20:30:55 UTC - Size: 184.61 KB - 221 views
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[2020-06-07 20:32:27]
User210074 - Posts: 63
other pictures
image10.PNG / V - Attached On 2020-06-07 20:31:59 UTC - Size: 121.77 KB - 228 views
image11.PNG / V - Attached On 2020-06-07 20:32:06 UTC - Size: 116.08 KB - 222 views
image12.PNG / V - Attached On 2020-06-07 20:32:17 UTC - Size: 128.13 KB - 214 views
[2020-06-07 20:33:48]
User210074 - Posts: 63
other pictures
Attachment Deleted.
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image14.PNG / V - Attached On 2020-06-07 20:33:34 UTC - Size: 124.03 KB - 228 views
[2020-06-07 20:35:09]
User210074 - Posts: 63
other pitures
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image16.PNG / V - Attached On 2020-06-07 20:34:41 UTC - Size: 125.41 KB - 229 views
image17.PNG / V - Attached On 2020-06-07 20:34:49 UTC - Size: 102.37 KB - 218 views
[2020-06-07 21:44:38]
Sierra Chart Engineering - Posts: 104368
You should not have made so many posts, we do not need to see all of these and they are all ignored. You are using an unsupported data feed and we are declining support here.

You need to switch to this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

We can help you with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-07 21:44:51

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