Support Board
Date/Time: Fri, 07 Feb 2025 16:40:25 +0000
Everything is missing.
View Count: 613
| [2020-06-06 14:32:20] |
| User994498 - Posts: 27 |
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Hi, I was working on backtests last night and after I finished, closed everything down because it was causing extreme lag to my computer. I go to open up SC this morning and none of my charbooks have charts on them and none of the chartbook backups have charts on them. I saved everything last night. I have no idea what has happened. I definitely need help. I have no idea what happened. Please let me know what to do. Jordan |
| [2020-06-06 16:03:52] |
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It does not make sense you would have a problem with the backup Chartbooks. There are 30 days of backups. Refer to: Chartbooks (Workspaces): Accessing a Backup Chartbook File Go to a backup a day or two ago. And if it does not open, provide it here and we will test. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-06 16:11:10] |
| User994498 - Posts: 27 |
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You guys are the best. Thank you!!!!!!!!!!!!!!! I found it.
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| [2020-06-06 16:37:04] |
| User994498 - Posts: 27 |
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Hi, When I go to backtest now, the algo does not take trades. What can I do to fix this? |
| [2020-06-07 01:18:28] |
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This depends upon how the automated trading system is implemented. Refer to: Automated Trading Management: Troubleshooting Automated Trading System Behavior Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-07 01:18:42
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