Support Board
Date/Time: Sat, 08 Feb 2025 09:06:34 +0000
Submitted orders not getting filled
View Count: 731
| [2020-06-03 16:46:04] |
| User795067 - Posts: 2 |
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I've uploaded a screen shot of my DOM. It went passed the 3034.00, i clicked 3034.00 on the buy after (i shouldn't have been filled). It showed 2.75p, as soon as i clicked the 3400.00. Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Sell order stop price must be below last trade price. Text: Attached order. Parent: 22144. Tag: SimpleBracket.twconfig. Internal Order ID: 22146. Service Order ID: 1541211. Symbol: MESM20_FUT_CME. Account: ** | 2020-06-01 09:42:26.759 * https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=39769 My problem has now been resolved, all my exchanges have now been activated by AMP. MY DOM is now fully working. You can close this ticket. Thanks Many Thanks Date Time Of Last Edit: 2020-06-08 16:38:44
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| [2020-06-03 18:18:09] |
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Ok we see the problem. You are receiving delayed data. So this is what is causing confusion. Your account is with AMP. Have them activate the exchange you require on your Denali Exchange Data Feed service.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-30 22:47:06] |
| User795067 - Posts: 2 |
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This issue has now been resolved. This can now be closed.
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