Support Board
Date/Time: Fri, 07 Feb 2025 17:03:53 +0000
Error Can not download futur GLOBEX
View Count: 547
| [2020-06-03 13:37:20] |
| User837393 - Posts: 135 |
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Hello, I'm having this error and I don't know why. Can you assist ? Best regards. http://www.sierrachart.com/image.php?Image=1591191494681.png Date Time Of Last Edit: 2020-06-03 13:38:34
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| [2020-06-04 06:56:13] |
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We see you are using the Denali Exchange Data Feed now. Restart Sierra Chart and make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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