Support Board
Date/Time: Fri, 07 Feb 2025 13:09:15 +0000
Rithmic connection problem
View Count: 1291
| [2020-06-01 19:55:52] |
| User148048 - Posts: 3 |
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Hello I am not able to connect to data service Rithmic /Dorman today. Have already contacted provider, and updated current version of Sierra Chart. Still getting login message below. What can we do? Thanks. Reading Internal Order ID file. | 2020-06-01 10:26:35.470 Reading Trade Orders file. | 2020-06-01 10:26:35.547 Reading Trade Positions file. | 2020-06-01 10:26:35.551 Reading Account Balance file. | 2020-06-01 10:26:35.556 UDPListener (1568). Port 22903 | Listening on UDP port 22903. | 2020-06-01 10:26:35.574 Software version: 2115 32-bit | 2020-06-01 10:26:35.574 Primary Thread ID: 9036 | 2020-06-01 10:26:35.574 Usage end date: 2021-03-18 | 2020-06-01 10:26:35.574 Enabled for: Advanced Features 2. | 2020-06-01 10:26:35.574 Enabled for: Sierra Chart Historical Data Service. | 2020-06-01 10:26:35.574 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-01 10:26:35.574 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-01 10:26:35.574 Current selected Data/Trading service: Rithmic Trading | 2020-06-01 10:26:35.574 Custom symbol settings values: disabled | 2020-06-01 10:26:35.574 Chart Update Interval: 500 | 2020-06-01 10:26:35.574 Intraday Data Storage Time Unit: 0 | 2020-06-01 10:26:35.574 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-01 10:26:35.574 2020-06-01 10:26:35 Local computer time | 2020-06-01 10:26:35.574 2020-06-01 14:26:35 Local computer time in UTC | 2020-06-01 10:26:35.574 2020-06-01 10:26:35 Local computer time in SC Time Zone | 2020-06-01 10:26:35.574 2020-06-01 14:26:36 Server time in UTC | 2020-06-01 10:26:35.574 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-01 10:26:35.574 Program path: C:\SierraChart\ | 2020-06-01 10:26:35.574 Data Files path: C:\SierraChart\Data\ | 2020-06-01 10:26:35.574 OS Version Number: 10.0 | 2020-06-01 10:26:35.574 Locale Setting: C | 2020-06-01 10:26:35.574 Allowed protected custom studies: | 2020-06-01 10:26:35.574 Created the DTC Protocol server. | 2020-06-01 10:26:35.575 DTC Protocol Server listening on port 11099. | 2020-06-01 10:26:35.576 Created the DTC Protocol historical data server. | 2020-06-01 10:26:35.576 HD Server Manager | Listening on port 11098 | 2020-06-01 10:26:35.577 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-06-01 10:26:35.577 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-06-01 10:26:35.606 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-06-01 10:26:35.718 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-06-01 10:26:35.718 Received 5 login tokens. | 2020-06-01 10:26:35.965 Symbol settings MD5 received. Request ID: 1. | 2020-06-01 10:26:36.195 Symbol settings are up-to-date for rithmic.trading. | 2020-06-01 10:26:36.195 Rithmic Trading | Port for executable: 49711 | 2020-06-01 10:26:41.098 Listening socket (1068). Port 49711 | Closed. | 2020-06-01 10:26:41.098 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-01 10:26:41.099 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:49711. Current folder: C:\SierraChart\Rim | 2020-06-01 10:26:41.135 Rithmic Trading | Bridge process is running. | 2020-06-01 10:26:43.144 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49711 | 2020-06-01 10:26:43.144 DTC Client socket (1) | Creating socket. | 2020-06-01 10:26:43.144 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-01 10:26:43.144 Rithmic Trading | Connected to server. | 2020-06-01 10:26:43.145 Rithmic Trading | Starting socket receive thread. | 2020-06-01 10:26:43.145 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-06-01 10:26:43.145 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-06-01 10:26:43.146 Rithmic Trading | Sending logon request message. | 2020-06-01 10:26:43.146 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-06-01 10:26:43.146 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-06-01 10:26:43.147 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-06-01 10:26:43.147 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2020-06-01 10:26:43.414 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2020-06-01 10:26:43.549 Rithmic Trading | Received logon response. | 2020-06-01 10:26:43.549 Rithmic Trading | Server Name: DTC Bridge. | 2020-06-01 10:26:43.549 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-06-01 10:26:43.549 Rithmic Trading | Logon error received from server | 2020-06-01 10:26:43.549 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-06-01 10:26:43.549 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 10:26:43.549 DTC Client socket (1) | CloseSocket call. | 2020-06-01 10:26:43.571 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-01 10:26:43.571 Rithmic Trading | Disconnected. | 2020-06-01 10:26:43.571 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 10:26:43.571 Rithmic Trading | Port for executable: 49724 | 2020-06-01 10:26:45.567 Listening socket (1612). Port 49724 | Closed. | 2020-06-01 10:26:45.567 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-01 10:26:45.567 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:49724. Current folder: C:\SierraChart\Rim | 2020-06-01 10:26:45.570 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-06-01 10:26:46.192 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-06-01 10:26:46.192 DTC Client socket (1) | Closed. | 2020-06-01 10:26:46.192 Rithmic Trading | Bridge process is not running! | 2020-06-01 10:26:47.581 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49724 | 2020-06-01 10:26:47.581 DTC Client socket (1) | Creating socket. | 2020-06-01 10:26:47.581 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-01 10:26:47.582 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-06-01 10:26:49.613 * DTC Client socket (1) | CloseSocket call. | 2020-06-01 10:26:49.614 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-06-01 10:26:49.614 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 10:26:49.614 DTC Client socket (1) | Closed. | 2020-06-01 10:26:49.614 DTC Client socket (0) | CloseSocket call. | 2020-06-01 10:26:49.629 Rithmic Trading | Disconnected. | 2020-06-01 10:26:49.629 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 10:26:49.629 Rithmic Trading | Port for executable: 49726 | 2020-06-01 10:26:51.633 Listening socket (1644). Port 49726 | Closed. | 2020-06-01 10:26:51.633 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-01 10:26:51.633 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:49726. Current folder: C:\SierraChart\Rim | 2020-06-01 10:26:51.637 Rithmic Trading | Bridge process is running. | 2020-06-01 10:26:53.654 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49726 | 2020-06-01 10:26:53.654 DTC Client socket (1) | Creating socket. | 2020-06-01 10:26:53.655 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-01 10:26:53.655 Rithmic Trading | Connected to server. | 2020-06-01 10:26:53.655 Rithmic Trading | Starting socket receive thread. | 2020-06-01 10:26:53.655 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-06-01 10:26:53.655 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-06-01 10:26:53.656 Rithmic Trading | Sending logon request message. | 2020-06-01 10:26:53.656 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-06-01 10:26:53.657 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-06-01 10:26:53.658 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-06-01 10:26:53.658 File >> Disconnect selected. | 2020-06-01 10:26:53.865 DTC Client socket (1) | CloseSocket call. | 2020-06-01 10:26:53.866 Rithmic Trading | Disconnected. | 2020-06-01 10:26:53.866 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-01 10:26:53.866 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-06-01 10:26:56.678 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-06-01 10:26:56.678 DTC Client socket (1) | Closed. | 2020-06-01 10:26:56.678 Rithmic Trading | Port for executable: 50614 | 2020-06-01 15:21:38.909 Listening socket (1804). Port 50614 | Closed. | 2020-06-01 15:21:38.909 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-01 15:21:38.909 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:50614. Current folder: C:\SierraChart\Rim | 2020-06-01 15:21:38.934 Rithmic Trading | Bridge process is running. | 2020-06-01 15:21:40.933 Rithmic Trading | Connecting to the server 127.0.0.1. Port 50614 | 2020-06-01 15:21:40.933 DTC Client socket (1) | Creating socket. | 2020-06-01 15:21:40.933 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-01 15:21:40.933 Rithmic Trading | Connected to server. | 2020-06-01 15:21:40.935 Rithmic Trading | Starting socket receive thread. | 2020-06-01 15:21:40.935 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-06-01 15:21:40.935 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-06-01 15:21:40.936 Rithmic Trading | Sending logon request message. | 2020-06-01 15:21:40.936 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-06-01 15:21:40.937 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-06-01 15:21:40.939 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-06-01 15:21:40.939 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2020-06-01 15:21:41.282 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2020-06-01 15:21:41.406 Rithmic Trading | Received logon response. | 2020-06-01 15:21:41.406 Rithmic Trading | Server Name: DTC Bridge. | 2020-06-01 15:21:41.407 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-06-01 15:21:41.407 Rithmic Trading | Logon error received from server | 2020-06-01 15:21:41.407 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-06-01 15:21:41.407 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 15:21:41.407 DTC Client socket (1) | CloseSocket call. | 2020-06-01 15:21:41.452 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-01 15:21:41.453 Rithmic Trading | Disconnected. | 2020-06-01 15:21:41.453 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 15:21:41.453 Rithmic Trading | Port for executable: 50627 | 2020-06-01 15:21:43.466 Listening socket (1808). Port 50627 | Closed. | 2020-06-01 15:21:43.466 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-01 15:21:43.467 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:50627. Current folder: C:\SierraChart\Rim | 2020-06-01 15:21:43.472 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-06-01 15:21:44.061 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-06-01 15:21:44.061 DTC Client socket (1) | Closed. | 2020-06-01 15:21:44.061 Rithmic Trading | Bridge process is not running! | 2020-06-01 15:21:45.460 Rithmic Trading | Connecting to the server 127.0.0.1. Port 50627 | 2020-06-01 15:21:45.460 DTC Client socket (1) | Creating socket. | 2020-06-01 15:21:45.460 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-01 15:21:45.460 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-06-01 15:21:47.496 * DTC Client socket (1) | CloseSocket call. | 2020-06-01 15:21:47.496 DTC Client socket (1) | Closed. | 2020-06-01 15:21:47.496 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-06-01 15:21:47.497 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 15:21:47.497 DTC Client socket (0) | CloseSocket call. | 2020-06-01 15:21:47.512 Rithmic Trading | Disconnected. | 2020-06-01 15:21:47.512 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 15:21:47.512 |
| [2020-06-02 03:10:20] |
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Refer to: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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