Support Board
Date/Time: Fri, 07 Feb 2025 13:50:49 +0000
Symbol data download issue
View Count: 558
| [2020-06-01 19:24:17] |
| sugart - Posts: 25 |
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Hi, When I create a new symbol it does not upload the date range I define, For example, I put 90 days, and instead it gives me only 20 days. Whatever I do it always gives me the same date range. Thanks. |
 SierraChart Data Download issue.GIF / V - Attached On 2020-06-01 19:23:22 UTC - Size: 142.16 KB - 245 views |
| [2020-06-02 04:58:09] |
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Are you using Interactive Brokers? We are not helping with interactive brokers market data any longer. Although refer to: Interactive Brokers Trading Service: Using Sierra Chart Historical Data You need to use the Sierra Chart Historical Data Service for historical data: Sierra Chart Historical Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-02 04:59:13
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