Support Board
Date/Time: Mon, 25 Nov 2024 09:45:33 +0000
Am getting frustrated....
View Count: 1219
| [2014-01-23 17:54:46] |
| User29698 - Posts: 28 |
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Both with IB and AMP, my trading with Sierrachart has been somewhat frustrating, to say the least (see my many posts in this forum). So now I tried to place a trade using AMP/TTnet for the Ruseel 2000 e-mini and got the following error message: Trade Order Error - TT order update (Rejected). Info: Unable to find user mgt/gateway on which to route this order.. Internal Order ID: 2966. Service Order ID: (none). Symbol: R2000 Ind Mini-Mar14-ICE_IPE | 2014-01-23 12:48:48 So what is wrong now? |
| [2014-01-23 19:56:09] |
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OK but please contact AMP immediately about this. These rejection error messages originate from the Orders server. This message is from the server: Info: Unable to find user mgt/gateway on which to route this order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-23 19:56:23
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