Support Board

Date/Time: Mon, 25 Nov 2024 09:28:19 +0000

[User Discussion] - Spreadsheet System Alert timeout

[2014-01-23 14:08:18] #1 [Go To First Post]
User23815 - Posts: 210
I am using the Spreadsheet System Alert study. I had an incident during NFP that triggered so many alerts to email that the server flagged the SC alert email as spam. In working to avoid this in the future, is there a way to set a minimum time on the study so that if it triggers once, it won't trigger again for a period of time, such as 1,5, or 10 min. It needs to be based on the study, not the specific incidence. The NFP occurrence were all correct sequential signals, but over 50 triggered within a minute or two. If I could set a timeout on the study itself after an occurrence, that would prevent this from happening without creating any flaw in my alert system. Thanks

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