Support Board
Date/Time: Fri, 07 Feb 2025 16:08:36 +0000
Chart setting change caused trades to not be logged
View Count: 529
| [2020-06-01 03:57:46] |
| User148596 - Posts: 217 |
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I changed the symbol in one of my charts in relation to a previous support ticket during a phone call with a Sierra Chart to address a different an issue with Global Round Turn Commissions not being logged and now my trades aren't being logged at all.
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| [2020-06-01 04:25:13] |
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What is the Trade and Current Quote Symbol for the chart set to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-01 04:25:19
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| [2020-06-01 13:06:54] |
| User148596 - Posts: 217 |
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Symbol = ESM20 Trade and Current Quote Symbol = MESM20 |
| [2020-06-02 05:46:42] |
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This really does not make sense: and now my trades aren't being logged at all.
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Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-02 14:18:45] |
| User148596 - Posts: 217 |
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Sorry, my mistake, after changing the symbol I realized that my log settings were set to the old symbol that I was trading. When I selected "All Symbols" the trades appeared.
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