Support Board
Date/Time: Sat, 08 Feb 2025 10:51:31 +0000
CFD NAS100
View Count: 961
| [2020-05-31 09:44:19] |
| User267701 - Posts: 66 |
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has no data. i deleted all files and now i get a timeout trying to redownload. BTW: Do the CFDs represent the cash prizes (spot markets)? Date Time Of Last Edit: 2020-05-31 09:45:12
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| [2020-05-31 14:10:00] |
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Refer to the documentation here in regards to this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server The CFD pricing will be representing the cash prices. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-01 17:47:17] |
| User267701 - Posts: 66 |
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My Cash Indizes once again make trouble. Historical Daily for NAS100/US30/US2000 show no price updates and 29th June is the last day shown. Also intraday charts are dead. Is there a problem i dont know about or can i forget about CDFs? I really dont get it...and ofc i deleted and redownloaded data. It doesnt help. |
| [2020-07-02 08:13:16] |
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Direct Sierra Chart Account When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below: Direct Sierra Chart Account --- Or you can tell AMP to change your service package to the Advanced Sierra Chart service package. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-02 08:13:28
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| [2020-07-02 08:51:43] |
| User267701 - Posts: 66 |
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Guys, let me tell you...sometimes its really cumbersome. The most basic stuff...simple cash charts...is not included with the standard package 3 IF!!! one is not using a direct paid account. I am totally fine with that, because of the costs i have right now. But i cant find this info here: Description of Service Packages and Pricing or here: Supported Data and Trading Services: Supported Services Nor is this info available in my AMP account platform setups. Best Regards |
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