Support Board
Date/Time: Fri, 07 Feb 2025 12:20:50 +0000
Charts not updated
View Count: 498
| [2020-05-31 05:42:01] |
| User50629 - Posts: 10 |
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I upgraded from 2027v to 2113v Went to Find Symbols on these stocks (MSFT, C, CSCO, WMT) and they were not up to date. Reading Internal Order ID file. | 2020-05-30 22:28:19.757 Reading Trade Orders file. | 2020-05-30 22:28:19.797 Reading Trade Positions file. | 2020-05-30 22:28:19.797 Reading Account Balance file. | 2020-05-30 22:28:19.798 UDPListener (1448). Port 22903 | Listening on UDP port 22903. | 2020-05-30 22:28:19.808 Software version: 2113 64-bit | 2020-05-30 22:28:19.808 Primary Thread ID: 14208 | 2020-05-30 22:28:19.808 Usage end date: 2020-09-01 | 2020-05-30 22:28:19.808 Enabled for: Sierra Chart Historical Data Service. | 2020-05-30 22:28:19.808 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-30 22:28:19.808 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-30 22:28:19.808 Current selected Data/Trading service: SC Data - All Services | 2020-05-30 22:28:19.808 Custom symbol settings values: disabled | 2020-05-30 22:28:19.808 Chart Update Interval: 500 | 2020-05-30 22:28:19.808 Intraday Data Storage Time Unit: 1 | 2020-05-30 22:28:19.808 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-30 22:28:19.808 2020-05-30 22:28:19 Local computer time | 2020-05-30 22:28:19.808 2020-05-31 05:28:19 Local computer time in UTC | 2020-05-30 22:28:19.808 2020-05-30 22:28:19 Local computer time in SC Time Zone | 2020-05-30 22:28:19.808 2020-05-31 05:28:18 Server time in UTC | 2020-05-30 22:28:19.808 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-30 22:28:19.808 Program path: C:\SierraChart Download 2027\ | 2020-05-30 22:28:19.808 Data Files path: C:\SierraChart Download 2027\Data\ | 2020-05-30 22:28:19.808 OS Version Number: 10.0 | 2020-05-30 22:28:19.808 Locale Setting: C | 2020-05-30 22:28:19.808 Allowed protected custom studies: | 2020-05-30 22:28:19.808 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-05-30 22:28:19.809 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-05-30 22:28:19.847 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-05-30 22:28:20.033 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-05-30 22:28:20.033 Received 5 login tokens. | 2020-05-30 22:28:20.414 Symbol settings MD5 received. Request ID: 1. | 2020-05-30 22:28:23.135 Symbol settings are up-to-date for scdataallservices. | 2020-05-30 22:28:23.135 Requesting current DateTime from Sierra Chart server. | 2020-05-30 22:28:24.621 Received Date-time from server. Delay adjusted UTC Date-time: 2020-05-31 05:28:24.905. Round-trip delay: 00:00:00.379 | 2020-05-30 22:28:25.380 Computer time to server time difference: 00:00:00.475 | 2020-05-30 22:28:25.380 Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2020-05-30 22:28:25.381 SC Data - All Services | Connected to data server. | 2020-05-30 22:28:25.637 Triggering next historical data download in queue. | 2020-05-30 22:28:25.638 Triggering next historical data download in queue. | 2020-05-30 22:28:25.638 Triggering next historical data download in queue. | 2020-05-30 22:28:25.638 Triggering next historical data download in queue. | 2020-05-30 22:28:25.638 MSFT Daily #1 | Reloading chart. | 2020-05-30 22:30:00.755 Starting DelayedDownloadMonitoringTimer | 2020-05-30 22:30:01.241 Starting HDTimeoutTimer | 2020-05-30 22:30:01.241 Added historical Daily data request for MSFT to the queue. | 2020-05-30 22:30:01.241 Triggering next historical data download in queue. | 2020-05-30 22:30:01.241 SC Data - All Services | Starting real-time market data updates for: MSFT. ID: 1 Service code: equities.us | 2020-05-30 22:30:01.241 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MSFT | 2020-05-30 22:30:01.241 SC Data - All Services | Requesting security definition data for: MSFT. ID: 1 | 2020-05-30 22:30:01.241 HD Request # 1 | Downloading Historical Daily chart data for MSFT. Starting date: 2020-05-20. Service: equities.us | 2020-05-30 22:30:01.248 HD Request # 1 | Requesting historical Daily data for MSFT starting at 2020-05-19 | 2020-05-30 22:30:01.248 HD Request # 1 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MSFT | 2020-05-30 22:30:02.062 HD Request # 1 | Completion time: 0s | 2020-05-30 22:30:02.062 HD Request # 1 | Daily data download complete for MSFT. Unique request ID: 1 | 2020-05-30 22:30:02.062 Removing historical data download ID 1. | 2020-05-30 22:30:02.062 Triggering next historical data download in queue. | 2020-05-30 22:30:02.062 MSFT Daily #1 | Reloading chart. | 2020-05-30 22:30:02.259 C Daily #2 | Reloading chart. | 2020-05-30 22:30:06.201 Added historical Daily data request for C to the queue. | 2020-05-30 22:30:06.714 Triggering next historical data download in queue. | 2020-05-30 22:30:06.715 SC Data - All Services | Starting real-time market data updates for: C. ID: 2 Service code: equities.us | 2020-05-30 22:30:06.715 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: C | 2020-05-30 22:30:06.715 SC Data - All Services | Requesting security definition data for: C. ID: 2 | 2020-05-30 22:30:06.715 HD Request # 2 | Downloading Historical Daily chart data for C. Starting date: 2020-03-11. Service: equities.us | 2020-05-30 22:30:06.722 HD Request # 2 | Requesting historical Daily data for C starting at 2020-03-10 | 2020-05-30 22:30:06.722 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for C | 2020-05-30 22:30:07.555 HD Request # 2 | Completion time: 1s | 2020-05-30 22:30:07.555 HD Request # 2 | Daily data download complete for C. Unique request ID: 2 | 2020-05-30 22:30:07.555 Removing historical data download ID 2. | 2020-05-30 22:30:07.555 Triggering next historical data download in queue. | 2020-05-30 22:30:07.555 C Daily #2 | Reloading chart. | 2020-05-30 22:30:07.728 CSCO Daily #3 | Reloading chart. | 2020-05-30 22:30:13.965 Added historical Daily data request for CSCO to the queue. | 2020-05-30 22:30:14.456 Triggering next historical data download in queue. | 2020-05-30 22:30:14.456 SC Data - All Services | Starting real-time market data updates for: CSCO. ID: 3 Service code: equities.us | 2020-05-30 22:30:14.456 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CSCO | 2020-05-30 22:30:14.456 SC Data - All Services | Requesting security definition data for: CSCO. ID: 3 | 2020-05-30 22:30:14.456 HD Request # 3 | Downloading Historical Daily chart data for CSCO. Starting date: 2019-09-09. Service: equities.us | 2020-05-30 22:30:14.462 HD Request # 3 | Requesting historical Daily data for CSCO starting at 2019-09-08 | 2020-05-30 22:30:14.462 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CSCO | 2020-05-30 22:30:15.304 HD Request # 3 | Completion time: 0s | 2020-05-30 22:30:15.304 HD Request # 3 | Daily data download complete for CSCO. Unique request ID: 3 | 2020-05-30 22:30:15.304 Removing historical data download ID 3. | 2020-05-30 22:30:15.304 Triggering next historical data download in queue. | 2020-05-30 22:30:15.304 CSCO Daily #3 | Reloading chart. | 2020-05-30 22:30:15.474 WMT Daily #4 | Reloading chart. | 2020-05-30 22:30:56.348 Added historical Daily data request for WMT to the queue. | 2020-05-30 22:30:56.859 Triggering next historical data download in queue. | 2020-05-30 22:30:56.859 SC Data - All Services | Starting real-time market data updates for: WMT. ID: 4 Service code: equities.us | 2020-05-30 22:30:56.860 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: WMT | 2020-05-30 22:30:56.860 SC Data - All Services | Requesting security definition data for: WMT. ID: 4 | 2020-05-30 22:30:56.860 HD Request # 4 | Downloading Historical Daily chart data for WMT. Starting date: 2020-01-06. Service: equities.us | 2020-05-30 22:30:56.866 HD Request # 4 | Requesting historical Daily data for WMT starting at 2020-01-05 | 2020-05-30 22:30:56.866 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for WMT | 2020-05-30 22:30:57.717 HD Request # 4 | Completion time: 1s | 2020-05-30 22:30:57.717 HD Request # 4 | Daily data download complete for WMT. Unique request ID: 4 | 2020-05-30 22:30:57.717 Removing historical data download ID 4. | 2020-05-30 22:30:57.717 Triggering next historical data download in queue. | 2020-05-30 22:30:57.718 WMT Daily #4 | Reloading chart. | 2020-05-30 22:30:57.879 |
| [2020-05-31 09:05:49] |
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This is now resolved. Use this command to update the charts: Edit Menu: Edit >> Download Data For All Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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