Support Board
Date/Time: Fri, 07 Feb 2025 12:51:19 +0000
Charting troubles
View Count: 524
| [2020-05-30 19:16:55] |
| user2837 - Posts: 76 |
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I have a few minor issues with charting. First, the attached chart of NQM20 goes only up to May 8 and I am unable to change that under settings as shown in the attached png. However, I get the real time feed for NQM20 in the 1 minute or 1 hour chart, for example. I am able to chart ESM20 on 1m, 1 hour, daily, or weekly without any issues. Also, I don't get the real time feed for stocks like MSFT during trading hours. I have attached msft.png which shows my data feed settings. The same data feed settings work perfectly for ES futures. |
Attachment Deleted. |
nqm20.png| [2020-05-31 02:06:40] |
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1. A historical data problem has developed with our Barchart sourced data service, and we are looking into that today. This is the cause of the issue. 2. For real-time data for US Equities you need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-31 02:06:54
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| [2020-05-31 09:03:55] |
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1. This is now resolved. Use this command to update the charts: Edit Menu: Edit >> Download Data For All Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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