Support Board
Date/Time: Mon, 25 Nov 2024 10:00:35 +0000
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View Count: 1051
| [2014-01-22 17:46:40] |
| infpz - Posts: 826 |
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I have had a strange issue the past 3 days. When I change the scaling on my 2 min chart, the "interactive scale move" label stays on my screen. Not only does it stay on the Infinity application, but if I switch over to TS or TOS or any other program for the matter....it is still there on my screen. When I shut down the computer, it goes away....until I re-scale my chart, then it reappears and stays there until I reboot. |
| [2014-01-22 17:48:57] |
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We are not aware of a label that says "Interactive Scale Move". There is a menu command with that name. Please provide an image showing this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-22 17:59:15] |
| infpz - Posts: 826 |
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Image.
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 scalemove.png / V - Attached On 2014-01-22 17:59:02 UTC - Size: 27.26 KB - 378 views |
| [2014-01-22 21:23:45] |
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So this menu continues to display even after selecting one of the Command items on it? Never heard of such a thing. If this is actually the case we would not know how to help with this other than to recommend removing and reinstalling the operating system. This must be some system problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-22 21:24:06
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