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Charts stopped 10.05 New York time

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[2014-01-22 15:24:35] #1 [Go To First Post]
User54027 - Posts: 128
Hello support, My US30, Dax and USDYEN charts all stopped updated at 10.05am. Please help

[2014-01-22 15:26:10] #2 [Go To First Post]
Trint - Posts: 115
Mine too... GMT times SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD \| 2014-01-22 15:19:16 SC Forex Data (FXCM) - Starting real-time market data updates for: GBPUSD \| 2014-01-22 15:19:16 Real-time data for symbol EURUSD is currently unavailable. \| 2014-01-22 15:19:17 HD Request # 14 - Requesting up to 360 days of Intraday data. Record interval: 1 \| 2014-01-22 15:19:17 Real-time data for symbol GBPUSD is currently unavailable. \| 2014-01-22 15:19:17 Real-time data for symbol USDJPY is currently unavailable. \| 2014-01-22 15:19:17

[2014-01-22 15:27:11] #3 [Go To First Post]
User54027 - Posts: 128
Tick and Trin are updating normally

[2014-01-22 15:33:16] #4 [Go To First Post]
Trint - Posts: 115
It looks like the FXCM USDOLLAR chart updates aren't working with the netdania charts on dailyfx either. FXCM issue..

[2014-01-22 15:37:20] #5 [Go To First Post]
User54027 - Posts: 128
No updates on their website.....

[2014-01-22 15:41:05] #6 [Go To First Post]
Trint - Posts: 115
Is it working now as it appears it's restarted but with a 20 min gap.

[2014-01-22 15:42:24] #7 [Go To First Post]
User54027 - Posts: 128
ok, back up and running again

[2014-01-22 15:47:25] #8 [Go To First Post]
Sierra Chart - Max - Posts: 5730
We have suffered a 30 minute data feed outage with the FXCM feed. We will have to see if we can backfill the missing data. Sierra Chart Support Date Time Of Last Edit: 2014-01-22 15:48:07

[2014-01-22 16:01:50] #9 [Go To First Post]
User54027 - Posts: 128
Thanks Max.....

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