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Date/Time: Fri, 07 Feb 2025 07:55:41 +0000



Blank Charts

View Count: 899

[2020-05-22 00:14:04]
User716575 - Posts: 24
Hi I'm having issues with my charts. All charts are blank. I added some custom chart books and now
I'm getting this message. Caught an unhandled exception in c_ chart: window proc. message 15, wParam 0,
IParam: 2020-05-21

John
[2020-05-22 15:16:16]
Sierra Chart Engineering - Posts: 104368
First thing we want you to do is to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

And update Sierra Chart to the current version:
Software Download: Fast Update

And translate symbols to the current service:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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