Support Board
Date/Time: Fri, 07 Feb 2025 04:55:49 +0000
Bids / Offers not updating with love trading account
View Count: 484
| [2020-05-19 11:06:11] |
| User802753 - Posts: 4 |
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I’ve just set up a new trading account with AMP Futures and I’m using TT for order routing. Previously I’ve used Sierra Chart with Interactive Brokers. What I’m noticing is when I place limit beds or offers, the depth of market is not updating to reflect my orders. However, I can confirm that I’ve been able to place live trades on the account. I’m wondering if you know what might be going on here? When I previously used interactive brokers, I could see the depth of market update in real time as I added bids / offers. Has there been a change in the way that Sierra chart managers such orders, to conceal orders from the market. If so, I assume that comes at the disadvantage of forsaking a place in the exchange queue? Any clarification you can provide would be much appreciated. M |
| [2020-05-19 11:34:07] |
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You are receiving delayed data. AMP did not complete set up of the Denali Exchange Data Feed for your account to provide real-time data: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Please contact them about this. Let them know what we said. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-19 11:34:15
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