Support Board
Date/Time: Fri, 07 Feb 2025 09:53:45 +0000
Numbers Bars Calculated Values ID: 0 SubGraphData Array11: Out of bounds array
View Count: 671
| [2020-05-17 22:06:24] |
| ertrader - Posts: 681 |
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Hi support, Numbers bars are showing an out of bound array error over and over in the message log. Chartbook attached. No custom studies. Can you please take a look? Chart #4 | Numbers Bars Calculated Values ID: 0 SubGraphData Array2: Out of bounds array error at Index 4836 | 2020-05-15 19:05:11.123 SC 2102 64 Bit Date Time Of Last Edit: 2020-05-17 22:16:57
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 ES_NUMERROR.Cht - Attached On 2020-05-17 22:06:16 UTC - Size: 178.04 KB - 337 views |
| [2020-05-17 22:18:55] |
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We looked at this yesterday but could not reproduce. It may relate to custom studies. We had to delete your thread from yesterday because it was so huge due to a massive Message Log, that it was detrimentally affecting our browser to the point it had to be terminated, when reducing the size of the post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-17 22:23:47] |
| ertrader - Posts: 681 |
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I appreciate you taking a look at it. I just included the relevant error today. It happens during replay. If you scroll to Friday 5/15/20 about 7:00am EDT and play, you should see it. Replay fast about 10-30x so you can quickly get thru the day. There are no custom studies on the chart and I did a delete and download data just in case there was some kind of data issue. It's not crashing my system so not urgent. Date Time Of Last Edit: 2020-05-17 23:50:37
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| [2020-05-26 00:57:38] |
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We still cannot reproduce this: Chart #4 | Numbers Bars Calculated Values ID: 0 SubGraphData Array2: Out of bounds array error at Index 4836 | 2020-05-15 19:05:11.123
The chart you gave does not have this study and it does have two custom studies. So looks like you gave us the wrong chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-26 13:30:52] |
| ertrader - Posts: 681 |
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Thank you...I've since updated to V2109 tested and no longer seeing the error.
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