Support Board
Date/Time: Fri, 07 Feb 2025 10:45:27 +0000
Trigger OCO Group: Order modification failed error
View Count: 909
| [2020-05-15 18:54:28] |
| User353955 - Posts: 13 |
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Hi, I have 2 OCO targets and 1 stop all order. My stop is moved to BE +1 tick when OCO group 1 (target 1) is hit. Please see this setup attached "BE_OCOGroup". Every time OCO group 1 is hit my stop is correctly moved to BE+1 but I immediately get a service log error popup. Please see the error attached "BE_OCOGroup_Error". Please help me understand what the problem is? I have checked all support documentation and haven't been able resolve it. Thank you |
Private File Private File |
| [2020-05-18 18:41:44] |
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We need time to test and review this. Please allow about a week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-21 09:21:48
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| [2020-05-26 11:24:40] |
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We will implement a solution to this in the next release coming out this morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-27 16:47:00] |
| User353955 - Posts: 13 |
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Hi, I updated to version 2109 and this issue persists. The log window was triggered on all of my trades today once target 1 was hit. Date Time Of Last Edit: 2020-05-27 16:49:38
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| [2020-05-27 17:06:37] |
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You need to use prerelease 2112. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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