Support Board
Date/Time: Thu, 06 Feb 2025 23:26:55 +0000
Cannot get Sierra Charts to complete login after all valid info put in
View Count: 863
| [2020-05-11 19:21:46] |
| User798534 - Posts: 2 |
|
My Sierra Charts login is: Have selected Rithmic 01 US data feed with my amp login credentials as required. I can connect to Rithmic using amp futures and have signed of on all agreements and CME bundles. I have installed the latest version several times but get the same error to select "install optional files" which I have selected as well. Date Time Of Last Edit: 2020-05-11 20:29:46
|
 sierrachartslogin.png / V - Attached On 2020-05-11 19:15:30 UTC - Size: 136.12 KB - 214 views |
| [2020-05-12 00:16:17] |
| |
|
We apologize for the delay. We have been no longer providing the Rithmic bridge program in the installer because of: Regarding Rithmic (Our Final Post on this Subject) But we have added it back for now. Install Sierra Chart again with Help >> Download Current Version and on the installer window enable Install Optional Components. You then should get the Rithmic bridge program and can connect. If you have further connection issues contact your broker. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: