Support Board
Date/Time: Thu, 06 Feb 2025 20:05:25 +0000
Historical US30 only 1 day
View Count: 612
[2020-05-04 22:05:56] |
User363961 - Posts: 2 |
Hello There is a probleme with this symbol. I have lost all the historical, i can see only 1 day of this contract. Can you explain to me? Last week all was good!!! I don't understand Than k you |
[2020-05-05 01:20:48] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-05 01:21:00
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[2020-05-05 06:07:04] |
User363961 - Posts: 2 |
http://www.sierrachart.com/image.php?Image=1588658611769.png Thank you for your response but the problem is not solved. there is "ghost" quotes on the drawing i attached Thank you very much for help me |
[2020-05-05 12:50:18] |
Sierra Chart Engineering - Posts: 104368 |
And what did you do to attempt to solve the problem? Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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