Login Page - Create Account

Support Board


Date/Time: Thu, 06 Feb 2025 19:04:02 +0000



Current traded volume leaving empty boxes

View Count: 613

[2020-05-04 16:50:51]
bennyyoung4 - Posts: 5
Dear support,
Hope you're well.
I just updated to the newest version and I found that the current traded volume keeps deleting data when price moves.
I was not able to get rid of it. Plus, besides that there are black boxes now on the bid and ask which I think is the reason for the behavior.
I recorded a bit of it.
Thank you for your help!
Date Time Of Last Edit: 2020-05-04 16:53:04
Private File
[2020-05-04 18:55:24]
Sierra Chart Engineering - Posts: 104368
Be sure you have the Current Traded Bid/Ask Volume columns displayed and not the Recent Bid/Ask Volume columns. Everything you are seeing looks like the Recent Bid/Ask Volume. Refer to:
Global Trade Settings Windows: Customize Chart/Trade DOM Columns (Chart Specific)

There are also various color settings you probably want to adjust for the Recent Bid/Ask Volume Columns. Refer to:
Customizing Fonts, Colors, Line Styles, and Widths for Chart Trading, Chart DOM, and Trade DOM: Chart Trading and Chart DOM Colors, Line Styles, and Line Widths
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-04 18:58:15
[2020-05-04 19:39:10]
bennyyoung4 - Posts: 5
Thank you for your quick reply.
In the last version V2065 that I used till this afternoon, it worked perfectly. I haven't changed anything since then except the update and I cannot explain what happens in the dom now.
See both images attatched. The one with full recent traded volume is V2065 and the ones with "holes in it" is V2098.
Current traded volume is on the right sight of the dom's running well in both versions.
Date Time Of Last Edit: 2020-05-04 19:41:17
Private File
Private File
[2020-05-04 19:43:00]
bennyyoung4 - Posts: 5
I have also downgraded to the 2065 version, but my chartbook can't be opened anymore by this older version 2065 now.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account