Support Board
Date/Time: Thu, 06 Feb 2025 20:32:34 +0000
CME real time data fees cost increase?
View Count: 798
[2020-05-04 09:24:22] |
User363775 - Posts: 25 |
Hi Please kindly guide me as to why has my CME exchange fees doubled from $15.75 to $32 per month? even though I have a fully funded trading account and login once per month?
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[2020-05-04 20:12:35] |
Sierra Chart Engineering - Posts: 104368 |
You need to contact the exchange about their pricing. This is not a question we will answer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-05 05:26:47] |
User363775 - Posts: 25 |
I red the Denali exchange data feed and how its currently limited to only 1 computer live data connection, so cannot access to live futures data feeds simultaneously with 2 computers, so what can I do if I am looking to have access to live data feed on 2 or even 3 computers at the same time?
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[2020-05-05 06:06:39] |
Sierra Chart Engineering - Posts: 104368 |
As a nonprofessional the exchange will only allow you to access data on two computers at a time and we need to charge the exchange fees a second time for the second computer. That is supported with the Denali Exchange Data Feed. Let us know if you want us to do that and then we need to move you to the Denali data feed, and set you up with billing for two exchange fees. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-05 06:06:58
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[2020-05-06 10:58:56] |
User363775 - Posts: 25 |
what if 3 computers at the same time? does that mean I will stick with my current data for CME instead of Denali then and pay for 3 sets of exchange fees?
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[2020-05-06 11:06:27] |
Sierra Chart Engineering - Posts: 104368 |
The CME wants 1500 USD/month for that configuration.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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