Support Board
Date/Time: Thu, 06 Feb 2025 18:24:24 +0000
No connection to Rithmic
View Count: 553
| [2020-05-01 14:20:19] |
| User337123 - Posts: 8 |
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Yesterday it worked fine. Today no connection to rithmic. It connects and then disconnects immediately. Please advise. |
| [2020-05-01 14:55:53] |
| DavidS_1 - Posts: 27 |
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any luck on this issue? i having the same issue. worked yesterday, and now it is not.
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| [2020-05-01 15:03:11] |
| User356635 - Posts: 1 |
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Same here, disconnects, reconnects and fails. It was also requesting large amounts of historical data causing Rithmic to lock my account after a warning sent from Rithmic via email.
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| [2020-05-01 16:29:54] |
| User337123 - Posts: 8 |
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I was informed that CME made some changes so you can't be logged into more than 1 account at a time. So if you have both Rithmic app and Sierra open close the all and Sierra will then connect properly. Mine did. Good luck. |
| [2020-05-01 16:31:08] |
| User337123 - Posts: 8 |
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Close the app I meant. Sorry.
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| [2020-05-02 07:54:45] |
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Refer to: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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