Support Board
Date/Time: Thu, 06 Feb 2025 17:48:46 +0000
DOMs not working
View Count: 503
| [2020-05-01 13:40:07] |
| User488155 - Posts: 8 |
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None of my DOMs are working this morning. Besides Sierra Charts, I'm with AMP and CQG. I've received a message about "switching away from Sierra Charts" Don't know what that means.
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| [2020-05-01 16:09:17] |
| John - SC Support - Posts: 37786 |
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If you are still having a problem then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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