Support Board
Date/Time: Mon, 25 Nov 2024 16:35:53 +0000
XAUUSD some data are incorrect
View Count: 1047
| [2014-01-16 22:12:39] |
| tomtom - Posts: 53 |
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Some data in intraday charts XAUUSD are wrong. it is always the first minute of the day which deviates from the historical data, also compared with external sources. so sometimes the daily chart to be displayed incorrectly. for example the first minute on 2013-12-20 and 2014-01-10 and 2014-01-15 thanks for correction |
| [2014-01-17 10:04:27] |
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We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-15 20:04:53] |
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We did find a couple of errors at or near the dates you mentioned in the Intraday data and corrected them. We will be updating all the servers with the corrections. This will be done by tomorrow. To re-download the data follow the instructions here: http://www.sierrachart.com/index.php?l=doc/helpdetails2.html You mentioned the Daily chart not being displayed correctly. We do not see any obvious errors in the daily data: http://www.sierrachart.com/image.php?l=1392494573727.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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