Support Board
Date/Time: Thu, 06 Feb 2025 12:53:44 +0000
Lag experiencing when logging to Sierra Charts from Infinity AT
View Count: 609
| [2020-04-23 18:24:04] |
| KK001 - Posts: 4 |
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Hi, My setup is - got Sierra Charts from Infinity and so logging in Sierra from Infinity AT. When I look at the countdown timer and the price movements on Sierra, I realize that there is lag in the price movements and the countdown time jams anywhere from 3-10 seconds. Not sure if it makes a significant difference, but it is certainly annoying to see those type of jumps. Internet speed greater than 300MBPs and new machine with SSD drive - so hardware and network should not be an issue. If anyone with similar setup has experienced and resolved it, would greatly appreciate some insights. Thanks, Kal |
| [2020-04-23 22:18:31] |
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You are getting your data from TransAct. We recommend using one of the Real-Time Data Feeds from Sierra Chart. You can learn more here: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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