Support Board
Date/Time: Thu, 06 Feb 2025 07:24:57 +0000
IB connection issue
View Count: 533
| [2020-04-16 17:16:29] |
| User863992 - Posts: 2 |
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Can't connect IB data. See attached pictures of setups and issue log.
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 image (1).png / V - Attached On 2020-04-16 17:15:18 UTC - Size: 300.48 KB - 210 views image (2).png / V - Attached On 2020-04-16 17:15:23 UTC - Size: 159.91 KB - 203 views |
| [2020-04-16 18:55:28] |
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Refer to the steps here beginning at step 27: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue You may want to try a different Port number. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-16 19:09:02] |
| User863992 - Posts: 2 |
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I tried t a different port number. Still have the same issue.
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| [2020-04-16 19:22:23] |
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We cannot help further with this. Connection issues like this are not within the scope of our support.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-16 19:24:35
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