Support Board
Date/Time: Thu, 06 Feb 2025 07:20:07 +0000
data
View Count: 814
[2020-04-14 21:45:44] |
User117101 - Posts: 2 |
I'm trying to get data for sierra charts... I have a tradovate account & CQG but i use it for Jigsaw. so they say i have to have another data for sierra. I won't be using it to trade off of. I tried to install denali but they ask for a trading account. Can you give me another option. very frustrating cause i can't get a simple solution and you guys don't have a support number. how is someone new supposed to figure this out? maybe this is a sign i'm too freakin dumb to be trading.. why does anyone have to create a "support ticket" just terrible.... sorry for the rank, i have no freakin idea what to do now... demo is delayed and worthless |
[2020-04-15 03:01:52] |
Sierra Chart Engineering - Posts: 104368 |
You are absolutely right. This is monumentally horribly frustrating. This situation is based upon rules of the CME and also CQG. You have done nothing wrong. We simply cannot provision you the real-time CME data. This is why we came up with this solution: Easy Solution to CME Funded Trading Account Requirement (This really is the recommended solution) Account opening with AMP is fast and you only need 100 USD. We also talk about this here: Using Sierra Chart with Ninja Trader Brokerage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-15 07:36:49
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[2020-04-15 03:03:11] |
Sierra Chart Engineering - Posts: 104368 |
Although if you tell us what symbol you want real-time data for, we can activate the appropriate professional exchange for you and you can have access to the real-time data through that exchange fee until the end of the month. Since there is a trial. So we can do that for you right now. And please refer to our post above. Also refer to: Is Historical and Real-time Futures Data Included?: I Want Real-time Futures Data, I am Not Happy and I Want to Talk to Someone Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-15 05:03:31
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