Support Board
Date/Time: Mon, 25 Nov 2024 11:28:30 +0000
[Locked] - Clear selected position data not working
View Count: 2014
| [2014-01-14 15:04:29] |
| DarthSidious - Posts: 63 |
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In the "Orders And Positions" window. TT FIX / Crossland I was long a few contracts at the end of the day yesterday, and today I scaled out of them all. I am flat, but SC is showing me short. "Clear selected position data" used to work, and I see the option, but it is not doing anything. Incidentally, I can't find the option to tell SC not to automatically synchronize position with trade service. It used to be there I think. Were is it nowadays? Using SC v1061. Thanks! |
| [2014-01-14 16:53:01] |
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This makes sense since the TT FIX server you are connected to does not carry overnight positions. What you need to use is the Order Fill Calculated Position: https://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#OrderFillCalculatedPosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-14 17:24:13] |
| DarthSidious - Posts: 63 |
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Thanks. That took care of it in Charts & DOMs. However, the positions tab in "Orders And Positions" still show me as short. Not a big deal really, but shouldn't I be able to clear it out?
Date Time Of Last Edit: 2014-01-14 17:24:22
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| [2014-01-14 18:21:58] |
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No.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-20 07:18:20] |
| Futures Operator - Posts: 239 |
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^Could you allow Order Fill Calculated Position to be used globally, including in the Order and Position window, so TT users could accurately track/verify all their positions accurately everywhere in Sierra Chart, and especially from one central place?
Date Time Of Last Edit: 2014-01-20 07:19:19
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| [2014-01-20 07:43:04] |
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The Order Fill Calculated Position is already used on the Trade Stats for Charts tab of the Trade >>Orders and Positions window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-20 07:43:18
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| [2014-01-20 10:58:54] |
| Futures Operator - Posts: 239 |
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So Trade stats for charts shows overnight TT positions correctly, but the Positions tab doesn't? What about the Orders tab, and Balance tab, do these report accurately for TT? Where else in Sierra Charts will TT users see inaccurate reporting? IMO users should not have to keep track of which windows/tabs report accurately vs which ones do not, accurately tracking positions throughout the software should work. If Order Fill Calculated Position is the setting required for TT, kindly make an option for it to be a global setting. Date Time Of Last Edit: 2014-01-20 12:31:34
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| [2014-01-20 16:09:30] |
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So Trade stats for charts shows overnight TT positions correctly, but the Positions tab doesn't?
Yes, this is correct. However, whether the Trade Stats for Charts tab shows accurate positions is completely dependent upon having a complete set of order fills for the currently open position.What about the Orders tab, and Balance tab, do these report accurately for TT? Yes. But TT FIX does not provide account balance data. Where else in Sierra Charts will TT users see inaccurate reporting? Nowhere else. Once you get used to working with the Order Fill Calculated Position, and you periodically confirm your correct position with your statements, which everyone should do anyway, you should be just fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-20 16:10:28
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| [2014-01-29 03:01:46] |
| Futures Operator - Posts: 239 |
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Issues with position reporting: 1. Trade stats for charts shows multiple charts for same instrument, and thus duplicates the same position, causing incorrect Position/PnL totals. Disabling chart trading on the extra charts does not remove them from the Trade stats display. How can they be removed? Is it possible to only report each position once/accurately even with chart trading for the same instrument enabled on two different charts? 2. After above issue and Positions not showing correctly on Trade Stats for Charts, tried to go through each individual chart, and set Order Fill Calculated position (should only have to be set once, in one place). But for position held overnight with TT, Trade activity log still shows incorrectly, with unmatched fills for a closed position. How can this issue be avoided? And how can the trade activity log be corrected to match the fills? 3. When disabling chart trading on some charts, received this error in the log many times, not sure what it is? AlphaBlend returned an error. Error code: 87 | 2014-01-28 16:56:34 |
| [2014-01-29 03:10:19] |
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1. We will see if we can do something about this. Disregard the totals for now. 2. Refer to: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradesTabUnmatchedFill 3. This is a problem on your system. Restart your computer, and do not use Transparency with studies. Please do not have an expectation that everything will work perfect, because there are reason why things do not and it does not involve bugs with Sierra Chart. and set Order Fill Calculated position (should only have to be set once, in one place).
No! This would not be good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-29 03:11:18
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| [2014-01-29 04:15:48] |
| Futures Operator - Posts: 239 |
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Thank you for addressing the position issue. I require a study with a transparency filled chart, is there any other solution to that? Thanks for your help, I understand. My primary expectation as a user is that anything related to live trading and positions be accurate and reliable, so I must report any problems in these areas. Please do not take offense. |
| [2014-01-30 04:57:26] |
| Futures Operator - Posts: 239 |
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More Issues - 1. Trade Stats for Charts does not always show live held positions, even with Order Fill Calculated Position set in trading chart, it lists the wrong chart in Trade Stats for Charts. Sometimes it also shows a position on a different timeframe chart when actually flat. Example that just occured in live trading: Went Long GC through 5 Min chart, Trade Stats for Charts shows Flat. Closed GC Long, Trade Stats for Charts shows Position -1 on Weekly chart. Trading was not enabled on Weekly chart. Went to Weekly Chart, enabled Chart Trading, set to Order Fill Calculated Position, and restarted Sierra Chart. Trade Stats for Charts now shows Flat on Weekly chart, and Position -1 on Daily Chart. Repeated same process on Daily Chart, Trade Stats for Charts now shows Position -1 on 60min chart, etc. Sometimes completely restarting Sierra Charts fixes it, other times it just adds a complete random chart/DOM to the Trade Starts for Charts Window. 2. Order Fills Unmatched - Read the documentation, this is not due to disconnection, as it has been constantly connected, nor due to Date Range in Trade Activity Log. It has occurred when a position is held through the close, and it just occured now with a position opened and closed within the night session. Order Fill Calculated Position is set, and the fills are recorded correctly in the Trade Activity Tab, but not anywhere else. The fills are recorded as reversed, the Open fill is marked as Close, and the Close fill is marked as Open. In the Trade Activity Tab, they can be edited to reverse the fills and then they match, but lose their open PnL calcs, Runup, Drawdown, etc. 3. The Show Working Orders Only setting, on Orders and Positions, does not save and has to be set every time. |
| [2014-01-30 05:16:47] |
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1. In order to see consistency for the same symbol for all of the charts listed on the Trade Stats for Charts tab you do need to enable Order Fill Calculated Position on them if they are listed there. However, there is no need to go into Chart Trade Mode to do this. This is necessary in your case because you are on a trading server that does not carry overnight positions. other times it just adds a complete random chart/DOM to the Trade Starts for Charts Window. The only reason a chart would be listed on the Trade Stats for Charts tab is if it is maintaining an internal trade list. There are various conditions which cause this to occur which may not be obvious to the user. There is definitely nothing random to what you see.The issues you see with this relate to what we describe in number 2 below. 2. We actually now realize why this occurs. It has to do with the fact that the live position data which determines the setting of Open/Close for the fill is not accurate. We may just have to ignore it. We have contemplated that in the past but decided not to but it might be the only reasonable thing. This is something that has been so extensively discussed internally and we never came up with an ideal solution to it because there isn't an ideal solution. It is just one of these things that inherently is difficult and does not work right if the server does not have accurate position data like in the case where does not carry overnight positions 3. This is by design. It is not saved. In summary, nothing here is a bug. The primary issue here is the server does not carry overnight positions and is throwing off order fill matching and internal position calculations. From our position, when we get hit with all of these questions it is really difficult for us because it takes time to understand what you are saying, to respond, and really we don't thoroughly understand everything you are describing because some things you describe don't seem to make sense. However one thing we are 110% certain of is there is no bug here. These are not questions that some hired person can answer. Only the developers who are intimately familiar with the software can answer these questions. And it is time-consuming for us. That is why we do not like to take time with this. And we understand why an attentive user will ask these questions. The problem is, there is a lot of wasted time on each side over these issues and there is not a simple solution to this. So in the end, we are no further to solving the problem and have spent a lot of time answering questions which we have tried answer in the documentation. But one thing we need to make clear though is that how the open/close can be wrong in the case of inaccurate position data. At this point, we are declining further support on this issue because we cannot spend further time on this. Please understand. We are going to contemplate what to do about this. We will not be responding further to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-30 05:23:55
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| [2014-01-30 05:24:20] |
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This thread is closed. Please do not post further about this. Once again we will contemplate what to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-30 09:45:49] |
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We have an idea of the solution. We will be implementing most likely a global setting to use the order fill calculated position and to ignore the open/close from order fills. This should be out within one to two weeks. Please no further comments until then. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-30 09:46:12
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