Support Board
Date/Time: Thu, 06 Feb 2025 07:23:10 +0000
Candles are not keeping up
View Count: 613
| [2020-04-14 15:07:27] |
| Yoda - Posts: 106 |
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The candles on my charts are not keeping up with the price movement. Stripping out all of the studies does not resolve this issue. Updating to the latest version (2084) also does not resolve this issue. What is really strange is that price is keeping up in the price column on the right side of the chart. For example, price in the price column is at 2821 while the candle is back up at 2821.75. I have the same issues with other products such as CL and NQ. This only happens when I'm getting data from IB's TWS. If I use the Denali data, the candles keep up. However, other charting platforms that I use do not have this issue with the data from TWS. I know you strongly suggest all users to use the Denali data, but I currently don't want to do this and would really like the chart to work with TWS. |
| [2020-04-14 18:35:46] |
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It sounds like you are using True Real-time data from TWS: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TrueRealTimeData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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