Support Board
Date/Time: Thu, 06 Feb 2025 06:58:50 +0000
Can't Submit Live Order
View Count: 599
| [2020-04-13 13:48:01] |
| jmoney - Posts: 1 |
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Every time I try to submit a live order, the log window pops up, re-calculates a whole bunch of studies, then switches me back into sim mode. I am completely unable to place live trades at the moment.
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| [2020-04-13 18:49:21] |
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What trading service do you have a live trading account with? We need to know so we can tell you how to set Sierra Chart to use it, assuming it is supported.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-13 18:53:07] |
| User725507 - Posts: 5 |
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AMP, using denali with TT.
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| [2020-04-13 19:14:45] |
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Ok, we do not see your TT account assigned to your Sierra Chart account. Could you complete this form: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-13 19:14:53
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| [2020-04-13 19:18:54] |
| User725507 - Posts: 5 |
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Submitted.
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| [2020-04-15 03:32:25] |
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The TT account assignment is now complete for your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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