Support Board
Date/Time: Thu, 06 Feb 2025 04:53:31 +0000
Switching SierraCart trading account to new computer.
View Count: 588
| [2020-04-10 22:41:30] |
| User276409 - Posts: 1 |
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I need to access my trading account from a new computer. I have downloaded sierra chart on the new device but my original login credentials don't work. Is this something I can do on my own or do I need to go through AMP (my broker) to get access to my account on the new device?
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| [2020-04-11 00:58:57] |
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What computer/device you are using Sierra Chart on or connecting from is irrelevant. The question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here: Software Login or Data Feed Connection Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-11 00:59:09
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