Support Board
Date/Time: Thu, 06 Feb 2025 02:45:07 +0000
Missing data FDXMM20
View Count: 515
| [2020-04-08 17:01:42] |
| User649641489846 - Posts: 17 |
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Hello, there seems to be missing data in FDXMM20 today Apr. 8th, 2020 from 14:55 CET to 15:02. The 1 min chart is not showing any candles for these minutes. The last 1 min candle is 14:54. Data then resumes at 15:03. I have tried reloading/recalculating and disconnecting/reconnecting to the data feed. Do you know what is driving this? Thanks Jan |
| [2020-04-08 18:13:11] |
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Yes we see that. We will patch this at the end of the day today. Our data provider Barchart must have had a problem with the EUREX data feed at that time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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