Support Board
Date/Time: Thu, 06 Feb 2025 02:34:26 +0000
Eurex feed is not working properly
View Count: 540
| [2020-04-08 16:58:10] |
| User264917 - Posts: 1 |
|
Hi, I am not seeing the orders properly from the Eurex feed anymore on the DOM nor the intraday chart. The numbers are not being updated instantaneously as they should. The price is blocked and not moving. Nothing in my account changed, it was working fine just a few minutes ago. I have tried restarting SierraChart application and making sure that everything with my account is still active. Please help me fix the problem. Thanks Ahsan |
| [2020-04-08 16:59:19] |
| |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-08 18:06:50] |
| |
|
We are not observing a problem right now with the market depth data for EUREX. Are you still noticing an issue? Tell us what particular symbol you notice an issue with if you still notice a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-08 18:07:03
|
To post a message in this thread, you need to log in with your Sierra Chart account: