Support Board
Date/Time: Thu, 06 Feb 2025 03:47:24 +0000
Messege Log
View Count: 543
| [2020-04-08 16:56:12] |
| User544164 - Posts: 6 |
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Hello, I do not know why I constantly appear Message Log with this message. Can you give me some advice? Or could you tell mi where I could send the Messeg Log? please. thanks
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| [2020-04-08 19:12:03] |
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These are the relevant messages: CLK0-NYMEX 15 Min #5 | Caught an unhandled exception in c_Chart::WindowProc. Message: 513, wParam: 1, lParam: 18612873 | 2020-04-08 14:45:00.436 * CLK0-NYMEX 15 Min #5 | Caught an unhandled exception in c_Chart::WindowProc. Message: 513, wParam: 1, lParam: 19464518 | 2020-04-08 14:47:35.778 * CLK0-NYMEX 15 Min #5 | Caught an unhandled exception in c_Chart::WindowProc. Message: 513, wParam: 1, lParam: 60818204 | 2020-04-08 14:53:07.371 * Invalid parameter handler invoked. | 2020-04-08 14:55:38.602 Invalid parameter handler invoked. | 2020-04-08 14:55:38.602 Invalid parameter handler invoked. | 2020-04-08 14:55:38.602 Invalid parameter handler invoked. | 2020-04-08 14:55:38.602 Invalid parameter handler invoked. | 2020-04-08 14:55:38.602 Message 513, would be when the pointer left button is clicked: WM_LBUTTONDOWN . Do you know if you are using the OpenGL option? Can you provide us that Chartbook you are using following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Can you tell us what you are doing when these messages occur. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-09 18:18:19] |
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We want you to update to the latest release following these instructions: Software Download: Fast Update The problem could be related to this: Notice: Exception/Stability Issue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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