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Date/Time: Thu, 06 Feb 2025 04:37:38 +0000



Problem with Flex Renko

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[2020-04-03 13:31:06]
User360283 - Posts: 509
I have been using the same chartbook with 2 Flex Renko charts for more than 6 months. No changes to indicators.
Flex Renko Bar Size- Tren Off - Rev Off 7-6-1 and 14-13-1
On March 31 everything failed.
Charts are constantly looping from "Waiting to Download" and stalling and quickly recycling between Disconnect and Connected.
Using same chartbook but switch in 3 Min and 20 Mn runs OK.
Note that the Flex Renko when I run system Mechanic reports Available Memory problems that keep recurring.
No memory problems reported with time based charts.
Your ideas and Help please. I really want the Renks. LOL
Thanks
[2020-04-08 15:57:05]
User360283 - Posts: 509
I have isolated the problem.
I have a Horizontal Lines study where I store the last ZigZag price reversal
I have 12 studies that are driven from the ZigZag stored vale. They are Study Subtract and Study add. Values are +/- 3,5,7,10,15,20.
When I update the Horizontal Line study with a new ZigZag vale the Renko chart locks up for several minutes in "Not Responding" then cycles thru a series of Disconnect and Connecting events and then Waiting to Download.

This problem does not occur when I change the study to 5-20 minutes.
Help please. I really want to use the Renko chart.
Thanks.
[2020-04-11 03:53:14]
Sierra Chart Engineering - Posts: 104368
Provide the Chartbook which demonstrates this issue. Attach it here. And the exact steps we need to follow to reproduce.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2020-04-11 04:23:24]
User360283 - Posts: 509
1. Open chartbook (attached). Note time to open and if it cycles thru several connect / disconnect cycles.

2. In Renko 70601 # 4 go to Studies>TD Lines Only #32 (Horizontal Lines) > Settings > Last Zig > 12 and change the value.
Hit Apply > OK

3. Note time it takes for chart to update.

4. Note that making a change to any stuy causes the same problem.

5. Thanks for your help
attachmentEXP 0409 2 Renko SLIM Fed Emini w Gold MyZig 0226 Por.cht - Attached On 2020-04-11 04:22:27 UTC - Size: 2.23 MB - 645 views

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