Support Board
Date/Time: Mon, 25 Nov 2024 07:42:33 +0000
Order entry issue
View Count: 1071
[2014-01-13 09:13:39] |
RLH1 - Posts: 2 |
Good morning, When trying to place an order in FGBL this morning I receive the following error message: "Trade Order Error - TT order update (Rejected). Info: From Gateway: No currency conversion exists. Internal Order ID: 9984. Service Order ID: 0G8KG1218. Symbol: FGBL-201403-Eurex | 2014-01-13 04:10:32" This is the first time this has happened. Is this a software issue or an issue at my broker? Thank you! RLH - |
[2014-01-13 09:20:09] |
Sierra Chart Engineering - Posts: 104368 |
Please contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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