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Date/Time: Thu, 06 Feb 2025 03:34:49 +0000



Custom Trading Keyboard Shortcut for Limit order

View Count: 1903

[2020-04-02 18:01:11]
User433487 - Posts: 7
Hello support,

could you please check and see what am I doing wrong here?
when setting up a custom trading keyboard shortcut to enter a limit buy or sell order 7 ticks away from the last price it enter it as a Limit Chase order instead!

s://www.screencast.com/t/FCGOQiSRAV

s://www.screencast.com/t/xIK6PjRqi5cz

thank you
[2020-04-02 19:27:57]
Sierra Chart Engineering - Posts: 104368
If you want to post an image of a chart, then use this method here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

Repost the image using this method.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-02 20:29:02]
User433487 - Posts: 7
this is the image of the order on the chart as a limit chase order

http://www.sierrachart.com/image.php?Image=1585858893104.png

and unfortunately I can not show you how it is set up in the Global Settings>>Customize Keyboard Shortcuts>>Custom Trading Keyboard Shortcuts>>Custom Trading Keyboard Shortcuts 1 but I assure you it is set to Limit order

regards
[2020-04-06 21:40:45]
Sierra Chart Engineering - Posts: 104368
We need to get the Sierra3.CFG file from you so we can test this. This is in the Sierra Chart installation folder. You can privately attach it by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-07 00:43:35]
User433487 - Posts: 7
Attached please find the requested file.

Regards,
Private File
[2020-04-07 07:39:38]
Sierra Chart Engineering - Posts: 104368
We realize we need one more file from you. Provide this file:
KeyboardShortcuts.config

And tell us the number of the custom trading keyboard shortcut you have configured. They start with 1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-07 07:39:50
[2020-04-07 09:55:42]
User433487 - Posts: 7
Hi there,

I hope I got the right answer to your question because I'm not sure I understood the question, but the number of the custom trading keyboard shortcut I have configured is 6 (1 thru 6)

should you have any more question please do not hesitate.

Regards,
Private File
[2020-04-09 12:14:29]
Sierra Chart Engineering - Posts: 104368
We tested all 6 trading keyboard shortcuts, and they generated Limit orders and Stop Limit orders only.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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