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Date/Time: Wed, 05 Feb 2025 21:49:15 +0000



Details on switching from Interactive Brokers

View Count: 540

[2020-03-30 14:12:07]
User753624 - Posts: 23
Hi SC Support,

I was wondering if you have any documentation that I can read through for why the CME group shouldn't be traded through IBKR. I am aware of the issues listed on the Interactive Brokers information page on your website. I'm willing to switch to SC order routing, but that would mean finding a new broker and clearing firm, applying for a new account, moving funds, changing settings on SC, and so on, so I'd prefer not to unless there's a significant issue with it. I called IBKR and they said that their order routing system for futures isn't different from what they use for equities and aren't aware of any new issues with the integration with SC on their end. You guys have far more expertise on this stuff than I do, so any further information you can provide would be much appreciated.

Thanks!
[2020-03-30 17:23:36]
Sierra Chart Engineering - Posts: 104368
If you are not having any problems then just stay. The main reported issue is Position reporting where positions are just not reported at all or only sometimes. Some users have a problem and most do not.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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