Support Board
Date/Time: Wed, 05 Feb 2025 17:00:41 +0000
[Programming Help] - Errant trade orders
View Count: 597
[2020-03-20 01:35:50] |
JZ369 - Posts: 1 |
I am new to Sierra...I was trying to track down a zillion seemingly random sounds I was getting and assigned sounds to order things (like modify, cancel, etc.) Two questions...one, why were none of the sounds assigned to alerts (except 1 and 2) when I got the software? Two, I have nothing enabled, no trades placed sim or otherwise, no auto trader things on, and yet it is somehow trying to place orders, maybe? I found these 3 entries in the alert manager. I have also had times when I do have a sim order in progress and the trades window shows nothing. This makes me all very confused and not inclined to keep Sierra...please help. (I'm trying to attach a file with a pic of the orders and it seems to be there but I don't see it in the post...?) |
Sierra-errant orders_20200319.JPG / V - Attached On 2020-03-20 01:30:13 UTC - Size: 47.28 KB - 229 views Attachment Deleted. |
[2020-03-20 03:45:06] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this section here in regards to this: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order We do see an attachment on your post. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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