Support Board
Date/Time: Wed, 05 Feb 2025 20:05:22 +0000
Manage Chart Drawings - Duplicate Error
View Count: 534
| [2020-03-17 23:02:55] |
| User374751 - Posts: 40 |
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Support Team, When I process an Adjustment to chart Drawings utilizing the Manage Chart Drawings option, I receive duplicate Chart Drawings. The original drawings remain and I receive additional drawings from the adjustment. What actions are required to avoid this issue? |
| [2020-03-18 06:59:43] |
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We are unable to duplicate this problem. Can you provide that particular chart where this is occurring and we will test it. Instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-26 16:59:59] |
| User374751 - Posts: 40 |
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I resolved my issue. I had a "copy" relationship between two charts with the same symbol. The "copy from" chart was not adjusted and gave the appearance of a duplicate error. |
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