Support Board
Date/Time: Wed, 05 Feb 2025 14:00:09 +0000
Please Enable Web Based Trading Panel
View Count: 920
| [2020-03-15 23:03:08] |
| Trader8188 - Posts: 20 |
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I am having issues obtaining accurate P/L data from the trading window. One momemnt I am up and then down, and the trade. There seems to be a delay in data in regards to trading P/L and trade fills. Please get me access to web based trading panel as well. Never had this issue before, just switched over from CGQ to SC trade routing this past week or so. |
| [2020-03-15 23:05:01] |
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We can help with this. What profit/loss number are you referring to? The open position profit/loss or the Daily Profit/Loss? We are activating the web-based trading panel for you now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-15 23:10:31
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| [2020-03-15 23:13:55] |
| Trader8188 - Posts: 20 |
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Daily Profit/Loss I have been trading ZN Bond Futures only tonight, I need to figure out if I am at a loss or gain right now, don't want to trade until this is cleared up. |
| [2020-03-15 23:25:51] |
| Trader8188 - Posts: 20 |
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Never mind this is working fine. Sorry about this.
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| [2020-03-16 00:39:01] |
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What is the Session Start Time of the chart or Trading DOM set to? Did you initiate a new position this evening? Or were any prior positions closed out. Could you also please update to the latest prerelease: Software Download: Fast Update There is a new option. Chart >> Chart Settings >> Advanced Settings 3 >> Filter Initial Fills Which are Part of Existing Position. Make sure that is enabled. And also set Chart >> Chart Settings >>Advanced Settings 2 >> Order Fills Start Date-Time to 0. Also disable this option for the time being: Global Trade Settings Windows: Include Open P/L in Chart/Trade DOM P/L Display (NPL) (Global Settings >> Chart Trade Settings >> General >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-16 00:40:31
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