Support Board
Date/Time: Wed, 05 Feb 2025 14:02:23 +0000
realtime data feed problem
View Count: 685
[2020-03-12 17:33:16] |
RoyM - Posts: 11 |
May I ask which data feed should I subscribe if I want to trade ES, NQ, YM, CL, GC, B6, E6 futures? As I stop using SC since Jan/2020 and now wish to subscribe back, it changed a lot, i got lost on the data feed subscription now. Thanks. Date Time Of Last Edit: 2020-03-12 17:41:22
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[2020-03-12 17:52:22] |
Sierra Chart Engineering - Posts: 104368 |
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-03-12 18:12:18] |
RoyM - Posts: 11 |
I use Interactive Brokers for futures trading
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[2020-03-12 18:17:38] |
Sierra Chart Engineering - Posts: 104368 |
You need to use the Denali Exchange data feed for the real-time data: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-03-13 09:21:41] |
RoyM - Posts: 11 |
What should i input for Uniform Subscriber Agreement? if i using IB?
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[2020-03-13 09:28:37] |
RoyM - Posts: 11 |
And i wrongly subscribe to datafeed, but not denali one, can u help transfer/refund the money to denali? thx a lot
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[2020-03-13 16:46:22] |
Sierra Chart Engineering - Posts: 104368 |
Yes we have deactivated the Sierra Chart Exchange Data Feed on your account and refunded it. And we now see that you are now set up with the Denali exchange data feed. Let us know if you need further help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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