Support Board
Date/Time: Mon, 25 Nov 2024 05:39:28 +0000
data loading problem
View Count: 1181
[2014-01-09 14:33:27] |
User32908 - Posts: 1 |
Dear Support Team, I am using Sierra chart for future trading on the DAX, EOE, mini S&P, GBL etc. I load all data from the trading platform (TWS, Interactive Brokers) into Sierra Chart. This worked fine, but lately I have a problem loading the EOE-201401-FTA-EUR-200 future data. For some reason I only see data before 18/12 and after 6/1, and nothing in between. This used to work fine. Please help! Rgds Jacco |
[2014-01-09 16:20:40] |
Sierra Chart Engineering - Posts: 104368 |
You may be getting Pacing Violations from Interactive Brokers. Refer to help topic 37: Http://www.sierrachart.com/index.php?l=doc/helpdetails37.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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