Support Board
Date/Time: Wed, 19 Mar 2025 17:01:01 +0000
Rithmic Singapore Aggregated doesn't connect
View Count: 1547
| [2020-03-12 02:18:01] |
| User694592 - Posts: 6 |
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"Rithmic Singapore" works while "Rithmic Singapore Aggregated" doesn't work. Is this a known issue?
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| [2020-03-12 08:51:46] |
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Yes we have heard there is a problem using the Singapore connect points. We are no longer providing support for Rithmic. We recommend that you use this service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-23 12:30:53] |
| FH87 - Posts: 43 |
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2022 still same problem can't connect all Plaforms........Rithmic push the problem to them Yet Plaforms developers dun care ! DC twice 20 and 21th on Rtrader, 8pm SG time only US West stable to use.....but 200ms ++ Date Time Of Last Edit: 2022-10-23 12:32:57
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| [2022-10-23 16:50:38] |
| ertrader - Posts: 682 |
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FH87: SC still works fine with Apex Rithmic as long as you use Apex-Chigago, Mumbai or Seoul. Over the weekend Apex has required all traders move to one of these selections in the Service setting service list. Apex has been working on this move for some time in an effort to improve performance. SC had nothing to do with the change as best I know. You must also download Apex's version of Rtrader beginning this weekend too if you use it.
Date Time Of Last Edit: 2022-10-23 16:51:51
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| [2022-10-23 16:51:10] |
| ertrader - Posts: 682 |
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SC Support: Will Rithmic continue to be integrated as is? Continued integration as-is is quite vital and if removed would be a catastrophic loss forcing many to leave SC and use, IMO, an inferior competitor. I am a big fan of Teton and use it. However, Rithmic is being used differently and as a pathway to get traders consistent, profitable and ultimately funded.
Date Time Of Last Edit: 2022-10-23 17:06:20
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| [2022-10-23 19:46:00] |
| Sierra_Chart Engineering - Posts: 18843 |
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Yes: Will Rithmic continue to be integrated as is?
This is not something we would remove because Rithmic added support for Sierra Chart using the DTC Protocol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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