Support Board
Date/Time: Wed, 05 Feb 2025 14:50:36 +0000
Connection with IB
View Count: 532
| [2020-03-11 16:46:23] |
| User467676 - Posts: 7 |
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Hi, I was using TOS to get the discount data thru Denali exchange. I had to change that over to IB where i set up an account. However, as opposed to logging in once per month, i have to be logged in to IB in order to get the real time data to work. I know that is not supposed to be the case. How do i get this to work correctly? Thanks.
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| [2020-03-11 20:06:37] |
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First thing we want you to do is to update to the latest release: Software Download: Fast Update More information about this is here: Good News: Easier Funded Trading Account Verification The other thing is make sure the symbols of the charts are correct by using this command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-11 20:07:06
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